top of page

Privacy Policy


Last updated: June 13th, 2024

 

This Privacy Policy describes how Mayil AI ("we", "us", "our") collects, uses, and discloses your Personal Information when you use our software application Mayil AI ("the App").

 

By using the App, you agree to the collection and use of information in accordance with this policy.

 

Information Collection and Use

 

Data Collection
 

  1. While using our App, we do not collect information related to your codebase, commits, pull requests (PRs), and PR comments. This only data we collect is used to understand when our application may crash, how you interact with our App, and to improve our services.

  2. The logs from Mayil (which may contain the information about the ticket) are logged for debugging purposes. These logs will have erros and crash reports from the App execution and not any data from from your codebase. These will only be stored for 30 days.

  3. We collect telemetry data in order to understand how Mayil is being used. This includes the number of tickets created, comments created on those tickets, and how often we did not get the correct answer. These data are collected in aggregate and not connected to the contents of your tickets.

  4. We send data from your code repository, issue repository and any other documents that you want to use to OpenAI.

  5. OpenAI has an agreement stating they will not train on this data and will persist it for 30 days to monitor trust and safety.

  6. All your data will reside on your servers or cloud infrastructure that is on your network. We do not have access to these machines by default.

  7. Since we do not have access to your data, we have no way to sell it to third parties.

  8. The log and telemetry data that we collect will not be sold to third parties.

 

Use of Data

 

We use the collected data for various purposes:

 

  1. To provide analysis or valuable information so that we can improve the App

  2. To monitor the usage of the App

  3. To detect, prevent and address technical issues

 

Transfer of Data

 

Your information, including all the data will reside on servers that you have access to. Hence, they will have the same protection that you have decided to have over those servers. We do not have any access to them.

 

Disclosure of Data

 

We may disclose the data we collect in the good faith belief that such action is necessary to:

 

  1. To comply with a legal obligation

  2. To protect and defend the rights or property of Mayil AI

  3. To prevent or investigate possible wrongdoing in connection with the App

  4. To protect the personal safety of users of the App or the public

  5. To protect against legal liability

  6. No data being used will be sold to third parties.
     

Security of Data

 

The security of the data we collect from you is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

 

Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

  1. By email: support@mayil.ai

  2. By visiting this page on our website: https://mayil.ai/
     

 

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including OpenAI, Code repositories (like GitHib/Gitlab), Ticket management systems (GitHub/Jira), Cloud infrastructure (Azure/AWS) or any third party services you access. You can reference their Privacy Policy to learn more about their privacy practices.

 

Please note that this is a basic privacy policy and may not cover all potential legal and privacy issues that could arise. We recommend consulting with a legal professional to ensure your privacy policy is comprehensive and complies with all applicable laws and regulations.

bottom of page